Dai-ichi Life Group - Innovation Challenge

Enhance the InsurTech industry and transform Dai-ichi Life Group value chain!

Dai-ichi Life Group Value Chain

 

Boost current markets

 

 

Would your project generate new leads and broaden current markets to new targets?

 
Here are a few ideas for inspiration:

  • How can we reach more customers and engage them in their most preferred way?
  • How can we use data to predict that a potential customer will be in need of insurance soon?
  • How can we make sure that the best available agent is serving a new customer?
  • How can we use technology to educate customers who have not heard about Life Insurance?
  • How can we identify key Life Insurance needs of customers?
 

Improve internal processes

 

Would your project enhance internal operations, especially in sales?

 
Here are a few ideas for inspiration:

  • How can we support our sales staff to serve our customers better?
  • How can we use technology streamline and automate Underwriting processes?
  • How can we effectively roll out and support new tools?
  • How can we improve our daily operations?
 

Better customer experience

 

 

Would your project magnify customer experience by transforming policy services and after sales services?

 
Here are a few ideas for inspiration:
  • How can we develop customer service experiences that “wow” customers?
  • How can we use technology to create more touch points with our customers?
  • How can we use technology and data analysis to plan for, calculate and suggest potential financial needs that customers might have?
  • How can we build a true community for our customers using digital tools?
  • What other use of digital tools can improve customer experience?