Seamless Multi-channel Communication for Customer Engagement and Supply Chain Excellence Challenge
Seamless Multi-channel Communication for Customer Engagement and Supply Chain Excellence Challenge
How might we create an AI communications co-pilot for logistics operations by triaging, clarifying and escalating time-critical messages across communication channels?
Advancing Logistics Excellence Through Intelligent AI-Powered Communication Co-pilot Solutions
GWC is calling on innovators to introduce an AI-powered communications co-pilot that sits atop existing channels to understand intent, prioritize risk, and automate routine logistics workflows. Your solution should transform unstructured conversations into a traceable "single thread" linked to specific operational objects like PO numbers and shipment references.
- QRDI to provide a cash contribution of up to US$100,000 for pilot development.
- Mentorship and support for solution development, access to relevant datasets, pilot suppliers and customers, access to subject matter experts from operations, procurement and customer service teams and IT infrastructure and security guidance.
Registration deadline:
March 30th, 2026
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