Melissa Pang, Teng yan Yau, Neeraj Kothari and others are enlisted in the challenge
Parkway Pantai Limited (“PPL”)
(hereinafter referred to as the “Partner company”),
has decided to entrust
Agorize Asia Limited, an organization specializing in open innovation challenges, established under the laws of Hong Kong with its offices at 2/F the Hive Sheung Wan, 33-35 Hillier Street, Sheung Wan, Hong Kong, registered under the number 68931520-000-02- 18-4, represented by Mathieu Toulemonde, CEO AGORIZE ASIA.
(hereinafter referred to as the “Service Provider”),
with the organization of a Challenge as set out below; the Challenge shall take place from 28 January 2019, 11:59 PM, GMT +8:00 to 10 May 2019, 11:59 PM, GMT +8:00 via the website available at
(hereinafter referred to as the “Challenge”).
The Service Provider shall act in the name and on behalf of the Partner Company as part of their assignment.
The Partner Company and the Service Provider shall be considered as the joint organizers of the Challenge
(hereinafter jointly referred to as the “Organizers”).
“Award”: refers to the prizes awarded to the Winners at the end of the Challenge.
“Brief”: refers to the specifications determined by the Partner Company, which may include the deadlines, the awards, the guidelines and themes to be complied with by all Participants contributions.
“Challenge”: refers to the challenge that is the subject of the Rules, as organized by the Organizers.
“Confidential Information”: refers to the information set out in the Article 17.
“Deliverables”: jointly refers to the Pre-Selection Deliverable and to the Final Deliverable.
“Final Deliverable”: refers to the deliverable described in these Rules, which is submitted at the end of the Selection stage.
“Final Jury”: refers to the jury responsible for ranking the finalists.
“Participant”: refers to any person registered in accordance with the Rules who takes part in the Challenge.
“Pre-Selection”: refers to the first stage of the Challenge, as described in the Rules.
“Pre-Selection Deliverable”: refers to the deliverable described in the Rules, which is submitted during the Pre-Selection.
“Pre-Selection Jury”: refers to the jury responsible for selecting the Participants during the Pre-Selection.
“Project”: refers to the Participant and all of his Deliverables.
“Registration”: refers to the registration of a Challenge Participant in accordance with the Rules.
“Ranking”: refers to the attribution of an Award per theme by the Final Jury at the end of Selection.
“Rules”: refers to these rules, which apply to the Challenge.
“Selection”: refers to the second stage of the Challenge.
“Selection Jury”: refers to the jury responsible for selecting the Participants during the Selection.
“Team”: refers to the team of Participants have to create or join on the platform in order to take part in the Challenge. For the Startup Challenge, teams are composed of 1 member representing the company.
“Winner” or “Winners”: refers to the members of the three (3) Projects that reach the final stage of the Challenge, and are ranked by the Final Jury as winning teams.
2.1. Rules are intended to define, terms and rules of participation in the Challenge organized by the Partner Company in association with the Service Provider. Rules are destined to complete the Competition Rules, Terms and Conditions of the Service Provider, which can be downloaded through the following link: <https://www.agorize.com/en/terms> In the event of inconsistency between these terms and regulations and those of the CRTC, those Rules will prevail.
2.2. The Participant acknowledges being aware of, and agrees to the fact that the proposed Challenge calls on his/her wisdom, skill, and ingenuity during extremely difficult trials. The Challenge shall not depend, even partially, on chance and luck under any circumstances, and can therefore not be considered as, or resemble a lottery.
3.1. The Participant must read these Rules carefully before Registration and participation in the Challenge. Registration and participation in the Challenge confirms the Participant’s agreement to be bound by the Rules of the Challenge in its entirety without reservation.
3.2. Participation to the Challenge is under the conditions of being a company:
3.3. Employees and representatives of the Service Provider and Partner Company and/or the members of their families (parents, children, spouses) cannot participate in the Challenge.
3.4. The Participant shall certify to abide by the terms aforementioned. The delivery of the Award will be conditional upon the capacity of the Participant to justify the conditions aforementioned.
3.5. There is only one entry per person in the Challenge
3.6. Participants must sign up online and create a user account for their company.
3.7. Any Participant and/or team who doesn’t abide by the terms of the Rules during his/her Registration and at any time during the Challenge will be automatically and without previous notification, disqualified from the Challenge and shall not be awarded any Award. In the case where an Award would have been given to a Participant and/or team who doesn’t or didn’t comply with the Rules at the time of his/her Registration or during the Challenge, the Organizers have the discretionary right to demand the return of the Award received.
4.1. For his/her Registration to the Challenge, the Participant must open a user account on agorize.com and must indicate the following:
To validate his Registration, the Participant must accept the Competition Rules, Terms and Conditions provided by the Service Provider
The Participant must provide the information listed below:
A confirmation email containing an activation link is sent to the Participant’s listed email address.
Once his/her account is activated, the Participant can freely complete further information on his profile in the account settings.
To end his Registration in the Challenge, the Participant must opt-in on the box indicating that he/she accepts the Challenge Rules
4.2. Any Registration containing wrong, dubious, or incomplete information shall not be taken into account and shall disqualify the Participant and/or the Participant’s team.
4.3. The Participant agrees to provide true, accurate, current and complete information about the Participant required by the Organizers in the online registration form at all times, and to keep the same updated. To the extent permitted by law, the Organizers shall not be liable for any claim, demand, liability or action resulting from the Participant’s omission, neglect and/or failure to supply the Organizers with any updated information and the accuracy and completeness of those information.
4.4. By registering, the Participant accepts to be contacted through emails sent by Organizers during his/her participation in the Challenge. He/she also accepts to be contacted by phone, if he/she is part of the preselected Participants or the Winners.
4.5. The use of a computer is needed to access the Challenge with the minimal material configuration and device hereinafter:
4.6. The Challenge is available 24 hours a day on the https://www.agorize.com/en/challenges/parkway-pantai-innovation-challenge-2019?lang=en subject to possible maintenance operations on servers or dysfunctions such as those mentioned on the Article 16.
5.1. The Challenge shall take place from 28 January 2019 (11:59 PM, GMT +8:00) to 9 May 2019 (11:59 PM, GMT +8:00).
5.2. Every date clearly defined in these rules and the challenge is in the Singapore time zone (GMT +8).
5.3. Where necessary due to operational requirements, the Organizers reserve the right to alter the duration of the Challenge by a reasonable amount of time, which will be conveyed to Participants
6.1. The Challenge consists of making contributions formed by two (2) Deliverables which are in accordance with the requirements listed in Article 7 and Article 8, during the two steps of preselecting and selecting.
6.2. Those Deliverables must absolutely respond to the Challenge issue and rules described in the tab “Brief” on the Challenge page on the website https://www.agorize.com/en/challenges/parkway-pantai-innovation-challenge-2019?lang=en. Those Deliverables must be written in English; no other language will be accepted.
6.3. Each recommendation is exclusively composed of two (2) Deliverables:
The Organizers will not accept and will not take into account any other documents submitted by the Participants.
7.1. The Pre-Selection is scheduled from 28 January 2019 (11:59 PM, GMT +8:00) to 22 March 2019 (11:59 PM, GMT +8:00).
7.2. During this period and until 22 March 2019 (11:59 PM, GMT +8:00), the Participants will have to send by upload on the platform, their Pre-Selection Deliverable, which is composed of:
7.3. The preselection of the Projects will be realized on the basis of this Preselection Deliverable, in accordance with Article 11.
8.1. The Pre-Selection is scheduled from 15 April 2019 (11:59 PM, GMT +8:00) to 6 May 2019 (11:59 PM, GMT +8:00).
8.2. Only the top 5 Projects (per category) selected at the end of the Pre-selection stage will be able to participate to the Selection stage.
8.3. These teams of participant should send before 6 May 2019 (11:59 PM, GMT +8:00), by uploading on the platform their Final deliverable, which composed of:
8.4. A selection of the Projects who participated in the Selection stage will be carried out on the basis of the Final Deliverable in accordance with Article 11
9.1. Only the top 5 Projects selected at the end of the Selection stage, will be able to participate in the final stage in accordance with Article 11.
9.2. This final stage consists of an oral presentation of their Project by the Participants of Project in Singapore [exact location to be confirmed].
9.3. Only the top 5 Projects (per category) selected participating in the final stage will be ranked on the basis of the oral presentation, in accordance with Article 11. The Organizers might shoot an institutional movie presenting the final ceremony, the selected Participants understand that they must to their best to take part in this movie.
10.1. Those Deliverables must absolutely respond to the Challenge issue and rules described in the tab “Brief” on the Challenge page on https://www.agorize.com/en/challenges/parkway-pantai-innovation-challenge-2019?lang=en.
10.2. Deliverables must be sent in a common digital format such as: and be written in English.
10.3. In case of difficulties or failures to read the Deliverable, Participants of the concerned Project will be notified and have the responsibility to re-submit it before the Deliverable deposit end date of the current step. If the delay is passed, the Project in question will be disqualified from the Challenge.
10.4. Each Participant grants that the content of the deliverables are only their contributions from their team. If it appeared that contribution are from a third party all participant from concerned team may be disqualified.
10.5. The use of photos or images must be free copyright. In any case, the organizers will not be held responsible for the use of works on which third parties have rights.
11.1. The challenge is divided in two selection processes:
Preselection: this stage ends with the preselection of Projects;
Selection: this stage ends with finalist Projects selection;
11.2. Each of these selection steps is based on the criteria of:
Application & Presentation:
Under no circumstances are taken into account factors relating to the person's appearance, religious or trade union, political opinions or sexual orientation of the participants. The selections will not result in any way, whether directly or indirectly, by chance or luck.
11.3. A Pre-Selection Jury composed of members from the Partner Company, having the necessary qualifications to make the preselection, will be responsible for selecting up to top 10 Projects on the basis of the Pre-Selection Deliverable submitted and top 5 Projects on the basis of the Team Presentations.
11.4. The Service Provider will, via an email sent to the address entered at the time of account creation on Agorize.com and via a notification on their Agorize.com account, inform all Participants of the Pre-Selection results by 1 April 2019 (11:59 PM, GMT +8:00) at the latest and of the Selection (Team Presentations) results by 15 April 2019 (11:59 PM, GMT +8:00) at the latest. The Organizers will be free to alter the dates on which results are released should this become necessary due to the number of Projects to be assessed.
11.5. Each pre-selected or selected Participant must respond to the email sent by the Service Provider announcing the selection of the team before the deadline specified in the message. Otherwise, the Organizers reserve the right to disqualify the defaulting Participant’s Project.
11.6. A Final Jury will be in charge in charge, at the end of the finale, of ranking the top 5 Selected Projects (per category) based on their presentation and to nominate the 3 Winning Projects (per category).
11.7. The Ranking made by the Final Jury will be announced on the day of the oral presentations.
12.1. Awards referred to in this Article are awarded in consideration of:
No Award can be delivered to the Winners if they do not meet these three conditions, as well as entirely comply with these Rules.
12.2. Any award of an Award at the end of the challenge is subject to, and is performed only when subjected to:
The full respect of the Rules set out for the Challenge;
The presentation by each winner of documents justifying that he respects the conditions of Article 3.
12.3. Only the winners of the top 5 Projects (per category) that are selected and then ranked by the Final Jury will receive an Award.
12.4. A Participant will not be considered a Winner and will not receive any Award unless the Participant is part of the Project's Team on the Agorize.com website before the end of Pre-selection.
12.5. Every Participant recognizes and accepts that the Award cannot give rise to no contesting of any kind, to a request of delivery neither of their monetary exchange value, nor to their replacement or exchange for another Award whatever the reason is. The Award is not transferable and the Participants are informed that the sale or the exchange of the Award is forbidden.
12.6. Every Participant recognizes and accepts that the Partner Company is only committed to the delivery of the Award awarded to the Winners. As a consequence, all the extra costs relative to these Awards or the overheads linked to the accession to ownership of these Awards will stay, unless otherwise stipulated of the Rules, chargeable to the Winners. Neither coverage nor refund will be owed as such.
12.7. Winners will be informed by email of their award sent by the Service Provider to the address communicated for their inscription of their account on www.agorize.com by 15 days maximum following the day where the final ranking is made by the jury. The Participant commits himself to respect directives indicated in the email. In the case where a Winner did not succeed to take his prize, for independent reason from the Organizers, in a delay of 2 months from the reception of this email, the Partner Company has the right to declare this Award not attributed to this winner.
12.8. Winners of the top 3 Projects (per category) will be awarded with the following prizes:
Cash Prize of SGD $10,000
Cash Prize of SGD $5,000
Cash Prize of SGD $3,000
Top 1-3 teams may have the opportunity to negotiate a Proof of Concept with the Partner Company, Parkway Pantai, after the challenge. The decision to the number of teams, and the selected teams, is at the sole discretion of Parkway Pantai.
This Agreement does not constitute, and shall not be construed to create, any obligation of either Party to enter into any Proof of Concept or Transactions, and no such obligation can be created except by a duly authorized definitive written agreement or contract between any Participants and Parkway Pantai.
“Intellectual Property Rights” means any and all intellectual property rights of any description wherever subsisting (now or in the future) throughout the world and whether registered or not, and including but not limited to methods, inventions, patents, copyrights, design rights, trademarks, know-how, utility certificates, drawings, models, brands, data and database rights.
“Existing Rights” refer to any Intellectual Property Rights and the know-how held by one of the parties before the start date of the Challenge.
“Own Rights” refer to any Intellectual Property Rights or know-how developed or acquired by a party after the start date of the Challenge without the practical assistance of another Party, whether or not as part of the Challenge.
“Party” refers to Participant or Partner Company.
“Results” refer to any work (including source and object code software), designs, inventions, specifications, information, knowledge, processes or products, as well as any resulting processes likely or otherwise to be protected by Intellectual Property Rights or classed as know-how developed by several parties as part of the Challenge.
13.2 The Existing Rights and Own Rights remain the exclusive property of the party in possession of them. Furthermore, the latter alone shall decide to protect its own knowhow or otherwise, and to file or protect or defend any of its Own Rights or Existing Rights. Unless otherwise agreed by the Participant and Partner Company, ownership of the Results reverts to the Participant.
13.3 For the Deliverables and Results, each Participant grants the Organizers the following rights free of charge:
13.4 The Organizers undertakes not to use the documents, submissions or Deliverables for purposes other than those stipulated above.
13.5 Participants expressly undertake not to misuse any legally recognized rights they may hold and any such misuse will entitle the Organizers and partners to disqualify the Participant concerned. Participants undertake to act in a way intended to also meet the Organizers’ requirements.
13.6 Participants guarantee undisturbed use of the documents, submissions and Deliverables and the rights herein granted against any interference, claims over the possession or any other challenge throughout the duration of the challenge and while intellectual property rights are in force.
13.7 In this regard, Participants declares and guarantees to the Partner Company that none of the documents, submissions and deliverables, tools and other creations provided or used by participants in respect of the challenge constitutes an infringement of any component, work or creation belonging to a third party, or is the result of unfair competition, parasitic competition (passing off) or any other infringement of third party rights. Participants hold the Partner Company harmless from all third-party action on any grounds whatsoever including relating to the use of their image or any creation or any other protected element.
13.8 In respect of this undertaking, Participants shall indemnify the Partner Company and Service Provider in full (including legal costs) and must pay any compensation or other sums or any liability accrued to the Partner Company and Service Provider (i) when the Partner Company and Service Provider are ordered to pay compensation by a legal ruling, or (ii) when the Partner Company and Service Provider have reached an agreement with a third party over a dispute. This obligation remains in force after the end of the Challenge for the lifetime of the rights granted to the Partner Company in respect thereof.
13.9 Deliverables and videos must have been produced by the Participants and such shall be in compliance with all applicable laws including as regards copyright and legislation on personal data protection.
13.10 All Participants in the Challenge undertake to obtain all necessary permission from persons having participated in any way whatsoever in the production of the Deliverables and likely to hold any rights whatsoever over the Deliverables.
13.11 the Organizers cannot be held liable for any infringement of the above provisions by Participants.
13.12 By uploading Deliverables onto the site, Participants are obliged to comply with statutory and regulatory provisions in force. They are consequently responsible for ensuring that the storage and distribution of Deliverables through the https://www.agorize.com/en/challenges/parkway-pantai-innovation-challenge-2019?lang=en website does not constitute:
14.1. Every Participant authorizes the Service Provider and the Partner Company to reproduce their trademark free of charge on communication materials about the Challenge including but not limited to the Service Provider’s or the Partner Company’s intranet and external websites, email signatures/newsletters, press releases, posters/banners at trade fairs, Facebook pages and on Twitter.
Participants also authorise the Service Provider and Partner Company to display their registered name and trading names in the same ways, together with their logo as displayed in their applications.
This permission is strictly limited to the same purposes as those stipulated in Article 13 and the Service Provider and Organizers undertake to cease use of trademarks once the circumstances relating to those purposes come to an end, unless the Participant expressly agrees otherwise in writing in advance.
The permission herein comes into force commencing on the Challenge start date for the duration required stipulated in the abovementioned purposes.
15.1. Participants acknowledge that the Challenge may involve access to websites or platforms over third party telecommunications networks and that Organizers shall not be liable in any way, in relation to any delays, disruptions, limitations or other problems inherent in such networks. To the maximum extent permitted by law, any warranty that the Challenge will be uninterrupted or free from defects is expressly excluded from this Agreement.
15.2. The participation in the Challenge implies knowledge and acceptance of the characteristics, limitations and risks of the internet network and the technologies which are linked to it, particularly in consideration of the performances, in response time, in the security of the software and the computer hardware towards diverse potential attacks such as virus, logic bomb or Trojan horse and in the loss or in diversion of data. As a consequence, the Organizers cannot be held responsible, in any case for any damage or loss caused to the Participant because of these accepted characteristics, limitations and risks.
15.3. The Organizers shall not in any case, be held responsible for any damage caused by the defect or the delay of delivery of the Deliverables, especially for the refusal to consider these Deliverables because of a late submission, or for any damage caused by an impossibility to connect to the relevant websites or to upload/download correctly any Deliverable, the defect or the delivery time of any e-mail sent during the Challenge, or for any damage caused by any hurdle preventing the Participant to attend or participate to whole or part of the Challenge.
15.4. The Organizers shall not be held responsible in case of total or partial modification, suspension, interruption, adjournment or cancellation of whole or part of the Challenge for reasons beyond their control or as defined in Article 20 (Cancellation and Suspension of the Challenge) or for any other reason. In such case, the Service Provider will inform as soon as possible the Participants by a mention on agorize.com or by any mean it sees fit.
15.5. The Organizers shall not be held responsible for the consequences of a disqualification of a Participant, and/or a team, due to a violation of the Rules, and/or in case of rejection of a Deliverable due to noncompliance with the Rules or for any other reason it deems fit.
15.6. The Organizers shall not be liable for any cancellations and/or delays in the train/flights/cars/visas arranged for the Finalists due to any reason beyond their reasonable control, including but not limited to force majeure, logistical problems at the airports/railway stations/roads etc. and Finalists shall not have any claim against Organizers for the same. Organizers shall not be responsible for any such eventuality and Finalists undertake not to claim any compensation from Organizers.
15.7. The Service Provider shall not be liable for any trouble, action, claim, objection, related to the Partner Company’s use of the Deliverables (i) which are not foreseen by the Rules or (ii) which are in connection with the negotiation, execution or performance of contracts that the Partner company would sign with the Participants.
15.8. The Organizers shall not be responsible and shall not be liable (to the extent permitted by law) for any damage or injury arising out of any Participant’s registration and participation in the Challenge, whether for breach of contract, tortious behaviour, negligence or under any other causes of action.
15.9. By using and accessing the official website / online registration portal, and by taking part in the Challenge, the Participant agrees, to the extent permitted by law, to indemnify and hold the Organizers, its directors, employees, its sponsors, agents, and third party service providers harmless with respect to any claims arising out of your breach of these Terms, your use of the official website / online registration portal or any action taken by the Organizers as part of its investigation of a suspected violation of these Rules or as a result of its finding or decision that a violation of these Rules has occurred. This means that the Participant cannot sue or recover any damages from the Organizers, their respective directors, employees, sponsors, agents and third party service providers as a result of the Organizers’ decision to remove or refuse to process any information or content, to warn the Participant, to suspend or terminate the Participant’s registration or participation in the Challenge, or to take any other action during the investigation of a suspected violation or as a result of the Organizers’ conclusion that a violation of these Rules has occurred, to the extent permitted by law. This waiver and indemnity provision applies to all violations described in or contemplated by these Rules.
16.1. Is “Confidential Information” in the sense of the present arrangement, all the material or immaterial information of whatever nature, in particular administrative, commercial, scientific, technical, financial, fiscal, which was, is or will be communicated by the Partner Company to the Participant, directly or indirectly, and in a non-exhaustive way, orally, in writing whatever the support is, by delivery of paper or electronic documents.
Is not Confidential Information:
16.2. During the duration of the Challenge and during a period of five (5) years after the end of the Challenge such as planned in Article 5, The Participant makes a commitment to:
Not using the Confidential Information for any other purposes than the participation in the Challenge in the conditions of the Rules;
Taking any necessary, useful and reasonable precaution to protect the Confidential Information;
Not revealing the Confidential Information to whomever, by any means whatsoever, except to the other members of his/her Team;
16.3. The Organizers may disclose Participants’ Information wholly or in part to all its subsidiaries or to a service provider acting on its behalf or that of its subsidiaries.
16.4. In the 2nd Selection, the Partner company will send a request form for simulated data to be used in later stage of challenge and non-disclosure agreement for selected Participants to complete.
16.5. At the end of the Challenge, because of the emergence of their term indicated to Article 5 or of their cancellation, the Participant will immediately have to put back to the Partner Company all the Confidential Information, whatever their support is, obtained during the Challenge. The Participant forbids himself from keeping copy in any form whatsoever, except with an on purpose, preliminary and written agreement by the Partner Company.
17.1. The participation in the Challenge requires the communication of the Participant’s personal data mentioned in Article 4.
17.2. This data can be modified at any time by the Participant.
17.3. This data mentioned in the present Article is subjected to an automated processing in the sense of the law n°78-17 of January 6th, 1978 for which the Service Provider, is alone to define the means and the purpose, and is responsible, in this respect, for this processing in the sense of the aforementioned law. For further clarification, GDPR will apply for all EU citizens, and PDPA shall apply to all non-EU citizens.
The purpose of this processing is:
17.4. The addressees of this data are the Service Provider and the Partner Company.
17.5. According to provisions of the law n°78-17 of January 6th, 1978, the Participant is informed that the personal data processing made was subjected to a statement in the Commission Nationale de l'informatique et des Libertés from which the receipt was delivered under the number 1856312v0.
In this respect, the Service Provider made a commitment to protect all the personal data of the concerned people. These data are collected and handled in by the Service Provider with the strictest confidentiality according to the law of January 6th, 1978.
17.6. According to the provisions of the articles 38, 39 and 40 of the law n°78-17 of January 6th, 1978, the Participant has, at any time, the right to:
To exercise his rights in conformance with the law n°78-17 of January 6th, 1978, the Participant has to send a registered letter with acknowledgement of receipt mentioning clearly his identity and the object of his request to:
34, rue du faubourg Saint-Antoine
Participants may be disqualified should the rights set out above be invoked.
18.1. The participation in the Challenge and the awarding of the Award require the acceptance purely and simply and the full respect for the Rules in all its terms. The Organizers reserve the right to disqualify, immediately and without compensation, every Participant and/or Project not satisfying in full with the Rules.
18.2. The Organizers reserve the right to modify the terms of the Rules at any time including during the Challenge without the requirement of notification to the Participant, or providing any reasons or providing any explanations concerning the application and the validity of these modifications. The Participant is invited to consult regularly the Rules. The Participant gives up expressly any complaint or contest or claim linked to any modification brought to the Rules by the Organizers.
Rules are available for consultation online on agorize.com
19.1. The Service Provider and Partner Company reserve the right to cancel, shorten, suspend the Challenge without prior notice:
In cases of force majeure;
If it appears that fraud has occurred in any form whatsoever;
In the case of the Article 11.
Any other reasons at the Organizer’s discretion
19.2. The Organizers cannot be held responsible for cancellation or for suspension of the Challenge according to the present Article and no allowance nor compensation will be due to the Participant.
20.1. The registration and the participation in the Challenge are not, in any way, for effect to create a link of subordination between the Organizers and the Participant.
21.1. Any claim of the Participant must be sent in writing during the latest 30 days after ending date of the Challenge.
21.2. Claims linked to the functioning of the website www.agorize.com must be formulated in writing at the following address:
34, rue du faubourg Saint-Antoine
21.3. Claims linked to the progress of the Challenge and to the sending of the Award must be formulated in writing at the following address:
34, rue du faubourg Saint-Antoine
21.4. At the risk of being rejected, any claim has to contain:
Full contact details of the Participant (name, first name, address, zip code, city, Agorize login and e-mail);
The identification of the concerned Challenge;
The clear and elaborate presentation of the motives for the claim.
22.1. In case of persistent dispute after the Participant has made a complaint in accordance of Article 22, the Organizers and Participants agree to submit their dispute to an amicable settlement before any court proceedings.
22.2. The party eager to initiate conciliation must inform the other party through a registered letter with acknowledgment of receipt in which it will make him know his intentions and it will specify the cause.
22.3. If no agreement is reached between the parties within 30 days of the registered letter reception, parties regain their freedom of action.
These terms and conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Singapore. The parties irrevocably agree that the courts of Singapore has exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this agreement or its subject matter or formation (including non-contractual disputes or claims).