Dai-ichi Life Group - Innovation Challenge
Enhance the InsurTech industry and transform Dai-ichi Life Group value chain!
Dai-ichi Life Group Value Chain
Boost current markets
Would your project generate new leads and broaden current markets to new targets?
- How can we reach more customers and engage them in their most preferred way?
- How can we use data to predict that a potential customer will be in need of insurance soon?
- How can we make sure that the best available agent is serving a new customer?
- How can we use technology to educate customers who have not heard about Life Insurance?
- How can we identify key Life Insurance needs of customers?
Improve internal processes
Would your project enhance internal operations, especially in sales?
- How can we support our sales staff to serve our customers better?
- How can we use technology streamline and automate Underwriting processes?
- How can we effectively roll out and support new tools?
- How can we improve our daily operations?
Better customer experience
Would your project magnify customer experience by transforming policy services and after sales services?
- How can we develop customer service experiences that “wow” customers?
- How can we use technology to create more touch points with our customers?
- How can we use technology and data analysis to plan for, calculate and suggest potential financial needs that customers might have?
- How can we build a true community for our customers using digital tools?
- What other use of digital tools can improve customer experience?